Contacts
Use this page for questions about the guide. For account problems, contact the operator directly.
This website
Email: contact by email
We aim to reply within a few business days. Please never include your password or card number in a message.
Joka support
For login, deposits, withdrawals or verification, the operator lists these channels:
| Channel | Availability | Language |
|---|---|---|
| Live Chat | 24/7 | English |
| Via the operator's site | English | |
| Phone | Via the operator's site | English |
Forgot your password?
Use the password recovery option on the Joka sign-in page. We cannot reset passwords or access accounts.
Need help with gambling?
See our responsible gambling page for free Australian support services.